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Sub - processors

SleepMind, Inc. (operating as Scriben)

Last Updated: May 8, 2026

To deliver and support the Scriben service, we engage the third-party service providers listed below ("sub-processors") to process Customer Data on our behalf. We sign a Data Processing Agreement (DPA) with each one, and we require every sub-processor to provide at least the same level of data protection that we provide under our Privacy Policy.

For our overall data-handling practices, please see our Privacy Policy.

Current sub-processors

Who This Policy Applies To

Google Cloud Platform — Hosting, Cloud Storage, and application database. Receives audio recordings, transcripts, summaries, and account metadata.
Google Firebase — Authentication, account data services, product analytics, and crash diagnostics. Receives email, name, authentication tokens, app usage events, and crash logs.

Google Gemini (Google Cloud) — AI summarization and structured-output generation. Receives transcripts, and audio where required for context.
Deepgram — Speech-to-text transcription for English and Spanish. Receives audio recordings.
Soniox — Speech-to-text transcription for Chinese, French, and Portuguese, and fallback provider for other languages. Receives audio recordings.
Apple (Sign in with Apple) — Authentication. Receives an Apple-issued identifier, and your email address only if you choose to share it.

Clear enough for first-time use, with extra emphasis on pairing and recording so you can focus on listening and the conversation itself.

Notification of changes

When we add or remove a material sub-processor, we will update this page. Customers with active accounts will receive notice through in-product messaging or email.

Clear enough for first-time use, with extra emphasis on pairing and recording so you can focus on listening and the conversation itself.

Sub-processors we do not use

How We Use Your Information

We do not currently use Mixpanel, Amplitude, Segment, Sentry, third-party Crashlytics products other than Firebase Crashlytics, Meta or Facebook SDKs, or any advertising network.

Clear enough for first-time use, with extra emphasis on pairing and recording so you can focus on listening and the conversation itself.

Questions

Sensitive Professional Data

For questions about our sub-processors, please contact emma@scriben.ai.

Clear enough for first-time use, with extra emphasis on pairing and recording so you can focus on listening and the conversation itself.

Questions? hello@scriben.ai